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Questions, answered

Everything people ask about Reign, from the first snap to taking your data out.

Getting started

Do I need to connect my bank?

No. Reign starts with receipts, the record you already have in your hand. A bank login is never required.

Do I need to set anything up first?

No setup. Snap a receipt and Reign reads the total and sorts the items into categories on its own. No templates, no category lists to build.

Does Reign work on my phone?

Yes. Reign runs in your browser at app.heyreign.com, on your phone and your computer. Native iOS and Android apps are in progress; the roadmap tracks their status.

I already have years of data in spreadsheets.

Import it. Reign takes CSV exports from banks or other trackers, so your history lands in the same ledger as your receipts.

Receipts and scanning

How does receipt scanning work?

Point your camera at a receipt. Reign reads the merchant, the total, and the line items, then sorts them into categories. You see everything it read and confirm.

What if a receipt is read wrong?

You review before anything counts. Snapped receipts land in your inbox; glance over them, fix a category if you disagree, save.

Does Reign read receipts in other currencies?

Yes. Reign reads any receipt in any currency, no templates to set up. Unified insights across currencies are on the roadmap.

Can I add a purchase without a receipt?

Yes. Manual logging is included on the free tier. Typed transactions land in the same ledger as your receipts.

Can receipts come in by email?

Yes, on Plus. You get a private forwarding address for each space. Forward a receipt to it and it lands in your review tray, read line by line, like any receipt you snap. For merchants that bill you monthly, a one-time Gmail filter forwards every future invoice on its own. You can also give the address directly to a shop at checkout, so the receipt never touches your inbox.

How do I set up automatic forwarding from Gmail?

Create one Gmail filter, for example from netflix.com, with "Forward to" pointing at your Reign address. Gmail asks you to confirm the forwarding address with a code; Reign catches that code and shows it to you on the setup page, so you never dig through a mailbox you don't control. Outlook and iCloud forwarding need no verification step. Yahoo does not support auto-forwarding to third-party addresses.

Insights and targets

What do insights show me?

Your spending by category, month over month. Every number taps through to the receipts behind it. Free covers this month and the previous one; Plus keeps every month.

Can I set a budget?

Reign uses spending targets. Set a target for any category and your receipts fill it in. When you miss one, you see exactly which purchases did it, so you can decide what changes.

Sharing

How do shared spaces work?

Create a space and invite your partner. Each of you snaps your own receipts, and the space shows the total side by side. No shared bank account required.

Can my partner see all my spending?

Only what you share. A shared space shows the receipts each of you puts into it. Your other wallets stay private.

Does my partner need Plus too?

No. Only you need Plus. Members join free.

Debt and liabilities

What kinds of debt can I track?

Liabilities — personal loans and debts you owe. Your student loan, a credit line, a note you still owe a friend. Record payments and watch what's left shrink.

Can Reign help me pay off debt?

Yes. Give each liability a payoff plan and Reign shows your debt-free date, built from what you actually pay. Extra payments move the date closer; the simulator shows by how much.

Pricing and Plus

What does Reign cost?

Free to start: 30 scans, 3 wallets per space, 2 shared spaces, 3 debts tracked, no card required. Plus raises the ceilings, including 400 scans a month, for EUR 13.99 a month or EUR 99.99 a year.

What happens after my 30 free scans?

Your first 30 scans are a lifetime starter quota, not a monthly allowance. When you've used them, Plus raises the ceiling to 400 a month. Everything you've recorded stays yours either way.

Do emailed receipts use my scans?

A successfully read email receipt uses one of your 400 monthly scans on Plus, the same as a snapped one. Junk mail and failed reads never use a scan. If a receipt arrives after you have used all 400, it waits in your tray and processes automatically when your allowance resets, oldest first. Nothing is dropped.

Is there a free trial?

The free tier is the trial, and it never expires: 30 scans, no card required. When you want more, Plus is EUR 13.99 a month or EUR 99.99 a year.

What happens if I cancel Plus?

Nothing you've recorded is deleted. Your account moves back to the free tier and its ceilings, and every receipt and transaction stays in your ledger.

Privacy and your data

Who reads my receipts?

Reign reads them and shows you everything it read; you review and confirm. Your data stays locked away, and we never sell it.

What does Reign store when I email a receipt in?

The receipt itself, exactly as if you had snapped it, plus a short activity line: when it arrived, who sent it, and what happened to it. The raw email is discarded once the receipt is extracted. Reign never connects to, reads, or scans your mailbox; the only mail it ever sees is what you or your filter deliberately forward.

Is my financial data sold or shared?

No. Reign makes money from Plus subscriptions, not from your information. Your data is protected on its way to Reign and everywhere it is stored.

Can I take my data out?

Anytime. Export everything as a spreadsheet, or delete your account completely. You're never locked in.

Still curious? The answer is one receipt away.

Snap your first receipt

Or write to [email protected].